Introducing the Soul of Hospitality

Hospitality Soul

Today Dr. Michelle Crosby and I launched a new venture, a global community by and for hospitality professionals. Our goal is to become the leading talent marketplace for the hospitality industry, from front line employees to general managers. Our philosophy is that hospitality is a people-centric business that is governed by the service-profit chain.

Our investors, board and advisory board includes current and former C-suite executives from hospitality, entertainment, technology, government and academia. We are grateful to have the engagement of Dr. David Jones, Ernest Wooden Jr.Mark RozellsScott WilliamsVeronica GrazerDave HughesJennifer FoxMax RaynerMartin LoweryWaleed SukarrieChristian JohnsonStefanie von Hlatky and Xiang Wei among others.

The three pillars of HospitalitySoul’s platform are the following:

  • Connections. Make new connections, stay current with your colleagues and build your personal brand. Find a mentor and expand your hospitality network globally. Learn about the science of breakthrough service from experts across industries.

  • Careers. Tell your story, profile your talents and chart your career path. Find developmental resources and search for your next career move in the talent marketplace, which is powered by a search engine with hospitality specific categorical variables and matching algorithms to connect the right candidates with roles and organizations.

  • Community. Share service experiences, news about people, events, and happenings with the community. Share how you are making a difference in your organization and the local community as we all seek new and better ways to give back.

Dr. Crosby and I look forward to sharing more soon as we prepare for our launch in early 2018.