America’s most important engine of human meritocracy is facing its biggest challenge ever. A generation of talent is leaving the hotel industry as brands are betting on franchising, delegating human capital management to hundreds of third-party managers who lack an employer brand.
Radical innovation, supported by innovative technologies, is required to bring the hotel industry’s human capital back to equilibrium,” says Alexander Mirza.
– How the hotel industry acts as an engine of Meritocracy and Growth
– Brutal Facts of the Hospitality Labor Market in 2023
– The Solution: Building the Talent Engine of the Future
– The Path Forward: From Steward to Market Maker
